Maria and her husband were are neighbors in New York City. When after living in that building for 30 years, we relocated to Washington, D.C… she was our first and only choice for an agent to represent us in selling our apartment.
Her professionalism, availability, and “can-do” attitude were evident from the very first. She was committed in helping us though all stages of marketing our property, from photgraphing and distributing the listing to offering us invaluable tips and feedback for staging, right down to bringing plants from her own apartment to get the perfect “look” to the apartment! Through her knowledge of the local market and competition she was able to price our apartment aggressively but appropriately. Once we had an offer, Maria’s dedication continued though the negotiation process, which resulted in a final sale price within 2% of the asking price in a very difficult market.
Maria’s help extended beyond New York. She went so as to research agents in Washington on our behalf and we were extremely happy with her recommendation. We purchased our new home with that agent’s assistance, who was almost as good as Maria. High praise indeed!
We would unhesitatingly recommend Maria’s servicees to anyone looking to sell a home in the New York area.
Review by Susan and Rick G.
Client of: Maria Pascal
We first met Maria in 2003 when attending an open house for a property she was selling. Our purchasing agent was so impressed with Maria that she recommended we use her in selling our New York City co-op. ….our first open house was a success as that led to multiple offers.
Two years later we engaged Maria’s services to sell our apartment when a career transfer led us to relocate away from New York City…..It is noteworthy that with Maria’s help we gained the highest price per square foot of any unit in our building.
Maria’s help extended beyond New York, she went so far as to research agents in our new city on our behalf until she found someone she could recommend with confidence. We were extremely happy with Maria’s recommendation.
We would unhesitatingly recommend Maria’s services to anyone looking to sell a home in the New York area.
Review by C & S Murray
Client of: Maria Pascal
I would like to take the opportunity to express my appreciation to Maria Pascal for the amount of time and hard work she invested into marketing and selling my coop in Manhattan. There is no doubt in my mind, that her diligent effort, dedication and professionalisim were responsible for selling my property in an extrememly volatile market. Throughout the process, I have consistently found her to be the most pleasant, sincere and honest real estate agent I have had the pleasure to work with. Her attention to detail and availability to me were outstanding. It is because of these fine qualities, that I would highly recommend her to others, and am confident that we will work together again in the future.
Review by Kate M.
Client of: Maria Pascal
She was always so patient with us and didn’t mind when we peppered her with millions of questions. She was always available to help and always with a smile.
Maria was always professional in her approach to selling our apartment. She was committed to helping us in all stages of marketing our home. She was always open to discussion when we needed advice about pricing and staging. We received many offers for our home but Maria persisted until she believed we were offered the best price.
Maria’s dependability did not end once the contract was signed. Her efforts during the co-op board approval process and diligent follow-up with attorneys, agents, buyers and building management kept us from becoming overwhelmed in the midst of out move to our new home.
Maria’s help extended beyond our apartment. She went to work researching office space and a summer home to purchase.
Review by J. E.
Client of: Maria Pascal
I want to thank you for your superb work. There are few people I know in years of encounters with all types of professionals, who fulfill their obligations with such good will, care, excellence and integrity. You have been accommodating and attentive to every detail in a way. You haven't waivered from being as responsive and pleasant as you were in the very beginning.
As to your professional talents - there are many. The apartment almost immediately generated response and interest, due to your skill and aesthetic presentation. You reacted seriously to every call and treated your potential renters, as well as me, with patience and thoroughness in investigating questions, and reporting back in a timely way. They, as I did, got to work with someone who quickly establishes that there is absolutely no reason to wonder or doubt information or attention.
I note here, this particularly action you took - photographs of the damage to the ceiling and walls in my place recently from a leak, and sending them right away. I was able to sidestep an arguable and expensive problem and prove the before and after condition, to get the repairs paid for. You also convinced a potential renter who has now moved in, that the place would look as it had been advertised.
I was compelled to write and amplify my thoughts on your skill and integrity in this work you do, and to say I will tell everyone I can about your abilities. It also has been a real pleasure knowing you and I wish and know, you will have continued success.
Review by JH
Client of: David Innocenzi, Sandra Innocenzi
Thanks again for hand holding me through the process – the infamous New York housing market is just as crazy as people say, but made painless through your imparted experience. Throughout the process I found that there was minimal panic and fretting on my part because of the constant updates, guidance and assurance from you. I had a small time frame to buy and was able to make an offer in under a month’s time. Through your help, I was able to see most openings in my price range with my criteria and feel good enough to make an informed decision to make my first major investment. You were then instrumental in helping me to navigate through the painstaking co-op application process. Your thoroughness and organization in putting the package together impressed the co-op board and got me brownie points even before I got to the interview. I cannot express what a personal milestone this is – to be able to buy in New York on my own. I owe it to you for getting me here. From beginning to end your professionalism and care really made the difference
Review by LY
Client of: David Innocenzi, Sandra Innocenzi
Sandra and David provided invaluable knowledge, guidance, and insight into the real estate process as my husband and I searched for our first home. Not only would we recommend them to anyone we know, we would jump at the opportunity to work with them again. Your dedication is greatly appreciated.
Review by MGP & EP
Client of: David Innocenzi, Sandra Innocenzi
Sandra and David were extremely helpful, attentive and reassuring as we went through the process of purchasing our first home. They were very knowledgeable about the unique Manhattan cooperative market, and were able to help simplify the process for us. Sandra and David were wonderful during the offer and closing process, and were especially great with helping us put together a co-op board package. We don't know how we would have made it through the process without them!
Review by DM & KM
Client of: David Innocenzi, Sandra Innocenzi
’Glad’ doesn't even begin to describe how glad I am that I worked with David & Sandra. They were friendly, helpful, thoughtful, knowledgeable, fast (yet patient!), and totally reliable. When I was freaking out at various points in the process of buying an apartment, they always answered my emails within minutes, even when they were in Italy for a short trip. Incredible. They found me such a nice place that all my friends now hate me. That's the only downside. I hope I never have to leave this place, but if I do, I hope Team Innocenzi is still in business.
Review by ZH
Client of: David Innocenzi, Sandra Innocenzi
Michelle listened to my desires for an apartment and worked with the property managers to make it happen. She was always friendly to everyone and she made a stressful task (i.e., searching for an apartment) really enjoyable!
Review by Bethany Jenkins - The Park Forum
Client of: Michelle Churchill
Michelle has not only been my realtor, but has also been a good friend for over 20 years. In addition we worked together for many years, and at one point she was my manager. Michelle's knowledge of her industry, and her complete understanding of her clients make her an outstanding service provider. She is the complete, perfect, professional and an absolute pleasure with whom to work
Review by Thomas Mangne - Kirkland & Ellis
Client of: Michelle Churchill
Michelle was the only person that listened to my needs. I was pleasantly surprised after my past experiences with other agents. Without a doubt I will hire her on my next project. She is a PROFESSIONAL.
Review by Paolo Mizrahi - Absolutely Wild Event Design
Client of: Michelle Churchill
Michelle was invaluable in her representation of us, as buyers (and sellers) of a home. We found a great place, made a solid deal and everyone on both sides was happy. Michelle made the whole thing easy, and went way above and beyond in following our search as it reached outside her normal geographic business area. I whole heartedly endorse Michelle's work ethic, professionalism and expertise.
Review by Alan Berner - Bloomingdales
Client of: Michelle Churchill
Doug has sold six apartments for me in the past 10 years. The first of those transactions was in 1998 when Doug helped me sell a loft on West 42nd Street. In that sale, and each sale since, Doug has gotten me a great price -- on a few occasions he even set a record price for the building. In two of the offerings, I received offers for roughly $100,000 more than the offering price. I attribute a great deal of that to Doug's skill at marketing and pricing the properties. He has an extensive network which helps bring in buyers and he is excellent at marketing. In addition, he knows the entire city. The apartments which he sold for me were in Chelsea, the Upper West Side and Midtown East, so he does not confine himself to one particular neighborhood. I have enjoyed working with him on each transaction. Doug has always been very professional, honest and straight-forward. He always responded to me promptly which is a problem that I've had with other agents in the past. I can't speak highly enough of Doug.
Review by Brian B.
Client of: Douglas Heddings
My experience working with Doug was excellent. He is the consummate professional and understands the market really, really well. From marketing my apartment, to pricing, to running the open house, Doug gave me great advice. I think that where a seller's broker makes his or her money is after the contract has been signed and before the closing. There are so many things that come up and, in my case, there were plenty. Doug handled the situation brilliantly. I think that there were times in the process that, but for Doug, the deal would have fallen through. Besides the unbelievable marketing work that Doug does, he advised me to price the apartment lower than other brokers advised me. He was very convincing that, strategically, this was the way to go. As a result of listening to him, I had six offers and ended up getting 12% more than I was originally asking. His instinct was spot-on. I can't recommend Doug highly enough and in a profession in which not everyone is as honest and forthcoming as one might hope, Doug stands out as an incredibly honest, ethical and professional person.
Review by Ellen D.
Client of: Douglas Heddings
Our experience working with Doug was extremely positive. Doug is honest and is conscious of how important honesty is in the relationship between a real estate agent and client. There is a stereotype of real estate agents as somewhat less-than-honest, but Doug strives to defy the stereotype of the typical Manhattan real estate agent. Doug is respectful of, and focused on, your preferences. He listens to your preferences in terms of property type, price range and neighborhood and he doesn't push you to deviate from those preferences. However, he is also flexible. For example, in the course of buying our first apartment with Doug, we switched our focus to condos and away from co-ops, and he helped us do that. Doug is a great listener. He really got a sense of what my wife and I were looking for, and that made the process much easier because we didn't waste time looking at apartments that we weren't interested in or were out of our price range. Unlike with other agents that we have used, Doug never used pressure tactics to make the transaction move more quickly. He understands that buying a home should not be a high-pressure situation; instead, he wanted us to feel comfortable every step of the way. Finally, during the negotiation process, Doug really works to serve the needs of his clients. There can be divergent goals between an agent and their client because it is in an agent's financial interest for a transaction to close. Sometimes they may guide the negotiation to that end. Doug does not work that way. We were very happy with both transactions we completed with Doug -- both buying and selling. I already give Doug unsolicited referrals because I think so highly of him.
Review by Bruce S.
Client of: Douglas Heddings
Doug is extraordinary. I've worked with many brokers over the years and Doug is easily the best. Having worked with Doug to buy a home, we wouldn't have dreamt of using anyone else to sell ours. Doug stands out relative to other brokers that I've used as dramatically more intelligent, insightful, ethical and more willing to go the extra mile to get the results his clients need. When my wife and I met Doug in person, we were both struck by Doug's level of expertise in the field of New York real estate. We were similarly impressed by his manner, communication skills and all the other attributes that you would want in a broker. Doug ended up showing us more than 50 homes before we found the home we wanted. He did this, not only without any complaints, but with great enthusiasm. Doug became more and more skilled as time went on in terms of understanding exactly what we wanted. In purchasing the apartment, Doug was invaluable in terms of understanding the process and extending offers to the sellers. Now that we are selling our current apartment, Doug is providing us with up to the minute data as to how the current market is evolving. I have a level of confidence in Doug that I never thought that I would have in a broker. I know that we're in good hands. I have already recommended Doug multiple times.
Review by Charles A.
Client of: Douglas Heddings
As the owner of a Moving and Storage company, I work directly with many Brokers and real estate professionals and can say with out a doubt that Doug and his team are some of the most honest, upfront and fair people we have dealt with over the last few years. All of the clients Doug's has introduced me to are always beyond satisfied by the service and the dedication he brings to each and every deal and I would highly recommend Doug and his firm to anyone looking for a broker.
Review by James Benatti, Owner, Steinway moving and Storage.
Client of: Douglas Heddings
I have known Doug for over 10 years and he is among the finest business professionals I know. I was involved in two real estate transactions with him, and he couldn't have done a better job. He was always available, extremely hard working, and I trust him implicitly. I give him my highest personal and professional recommendation.
Review by Jack Laschever
Client of: Douglas Heddings
I found Doug to be very professional and responsive. He and his team work very well together. Doug has a great personality, but just as importantly, he really understands the subtleties of the Manhattan real estate market. Doug did a good job of guiding me through the process, especially because I was not familiar at all with the Manhattan real estate market. He explained to me the differences between neighborhoods, condos and co-ops, and home styles such as pre-war and post-war. He was very good.
Review by Anonymous
Client of: Douglas Heddings
