Doug has sold six apartments for me in the past 10 years. The first of those transactions was in 1998 when Doug helped me sell a loft on West 42nd Street. In that sale, and each sale since, Doug has gotten me a great price -- on a few occasions he even set a record price for the building. In two of the offerings, I received offers for roughly $100,000 more than the offering price. I attribute a great deal of that to Doug's skill at marketing and pricing the properties. He has an extensive network which helps bring in buyers and he is excellent at marketing. In addition, he knows the entire city. The apartments which he sold for me were in Chelsea, the Upper West Side and Midtown East, so he does not confine himself to one particular neighborhood. I have enjoyed working with him on each transaction. Doug has always been very professional, honest and straight-forward. He always responded to me promptly which is a problem that I've had with other agents in the past. I can't speak highly enough of Doug.
review by Brian B.
My experience working with Doug was excellent. He is the consummate professional and understands the market really, really well. From marketing my apartment, to pricing, to running the open house, Doug gave me great advice. I think that where a seller's broker makes his or her money is after the contract has been signed and before the closing. There are so many things that come up and, in my case, there were plenty. Doug handled the situation brilliantly. I think that there were times in the process that, but for Doug, the deal would have fallen through. Besides the unbelievable marketing work that Doug does, he advised me to price the apartment lower than other brokers advised me. He was very convincing that, strategically, this was the way to go. As a result of listening to him, I had six offers and ended up getting 12% more than I was originally asking. His instinct was spot-on. I can't recommend Doug highly enough and in a profession in which not everyone is as honest and forthcoming as one might hope, Doug stands out as an incredibly honest, ethical and professional person.
review by Ellen D.
Our experience working with Doug was extremely positive. Doug is honest and is conscious of how important honesty is in the relationship between a real estate agent and client. There is a stereotype of real estate agents as somewhat less-than-honest, but Doug strives to defy the stereotype of the typical Manhattan real estate agent. Doug is respectful of, and focused on, your preferences. He listens to your preferences in terms of property type, price range and neighborhood and he doesn't push you to deviate from those preferences. However, he is also flexible. For example, in the course of buying our first apartment with Doug, we switched our focus to condos and away from co-ops, and he helped us do that. Doug is a great listener. He really got a sense of what my wife and I were looking for, and that made the process much easier because we didn't waste time looking at apartments that we weren't interested in or were out of our price range. Unlike with other agents that we have used, Doug never used pressure tactics to make the transaction move more quickly. He understands that buying a home should not be a high-pressure situation; instead, he wanted us to feel comfortable every step of the way. Finally, during the negotiation process, Doug really works to serve the needs of his clients. There can be divergent goals between an agent and their client because it is in an agent's financial interest for a transaction to close. Sometimes they may guide the negotiation to that end. Doug does not work that way. We were very happy with both transactions we completed with Doug -- both buying and selling. I already give Doug unsolicited referrals because I think so highly of him.
review by Bruce S.
Doug is extraordinary. I've worked with many brokers over the years and Doug is easily the best. Having worked with Doug to buy a home, we wouldn't have dreamt of using anyone else to sell ours. Doug stands out relative to other brokers that I've used as dramatically more intelligent, insightful, ethical and more willing to go the extra mile to get the results his clients need. When my wife and I met Doug in person, we were both struck by Doug's level of expertise in the field of New York real estate. We were similarly impressed by his manner, communication skills and all the other attributes that you would want in a broker. Doug ended up showing us more than 50 homes before we found the home we wanted. He did this, not only without any complaints, but with great enthusiasm. Doug became more and more skilled as time went on in terms of understanding exactly what we wanted. In purchasing the apartment, Doug was invaluable in terms of understanding the process and extending offers to the sellers. Now that we are selling our current apartment, Doug is providing us with up to the minute data as to how the current market is evolving. I have a level of confidence in Doug that I never thought that I would have in a broker. I know that we're in good hands. I have already recommended Doug multiple times.
review by Charles A.
As the owner of a Moving and Storage company, I work directly with many Brokers and real estate professionals and can say with out a doubt that Doug and his team are some of the most honest, upfront and fair people we have dealt with over the last few years. All of the clients Doug's has introduced me to are always beyond satisfied by the service and the dedication he brings to each and every deal and I would highly recommend Doug and his firm to anyone looking for a broker.
review by James Benatti, Owner , Steinway moving and Storage.
I have known Doug for over 10 years and he is among the finest business professionals I know. I was involved in two real estate transactions with him, and he couldn't have done a better job. He was always available, extremely hard working, and I trust him implicitly. I give him my highest personal and professional recommendation.
review by Jack Laschever
I found Doug to be very professional and responsive. He and his team work very well together. Doug has a great personality, but just as importantly, he really understands the subtleties of the Manhattan real estate market. Doug did a good job of guiding me through the process, especially because I was not familiar at all with the Manhattan real estate market. He explained to me the differences between neighborhoods, condos and co-ops, and home styles such as pre-war and post-war. He was very good.
review by Anonymous
I had a great experience working with Doug. He is extremely knowledgeable about the Upper West Side real estate market, even at a micro level. He knew which buildings were good and which ones weren't. Doug also explained to me which co-ops were good and which weren't. His entire team is great -- they are very professional and responsive. I had a very good experience and have already recommended Doug to friends of mine.
review by Jeff M.
We have used Doug to sell our last two homes, and, in both instances, we have had a good experience working with him and his team. Not only does Doug have substantial knowledge of the New York real estate market, but he also uses all the multi-media marketing tools in his arsenal for maximum visibility. He understands how important interpersonal dynamics help his clients negotiate effectively and is realistic about market values and sellers' expectations. We would recommend, and already have recommended, Doug to friends.
review by Dan Z.
I found Doug to be very professional and plugged in to the pulse of the market. I very much appreciated his prompt response time to any phone call or email. Additionally, his team is really good. What really attracted us to Doug was his marketing skills: he put a video of our apartment online so that when we had potential buyers come to our apartment, essentially, they were making their second visit. I liked having that video out there. I absolutely would recommend Doug. In fact, we are using Doug to sell another condo that we own.
review by Cynthia P.
Doug is one of the few true professionals in the residential real estate brokerage industry. He knows the market, cares about the client and, most importantly, does not hesitate to tell it like it is - he operates with high integrity. He has done a great job for our clients.
review by Corey Kupfer, Owner ,Kupfer & Associates, PLLC
Doug is an extremely knowledgeable sales agent that helped us to understand the market and get the best value for our money. His recommendation on how to value our home enabled us to receive the best offer possible.
review by Harry Spiegle
Doug is an innovative and successful real estate broker who works tirelessly for his clients. He is considered a leader in a highly competitive market. What I admire and appreciate most about Doug is his clear and concise ability to convey information and market knowledge as well as his drive to find the answers.
review by Jonathan Miller, President/CEO, Miller Samuel Inc.
Doug and his team were a pleasure to work with. I rcv'd full price for my coop in a down market.
review by John Doyle
Doug helped us sell our NYC apartment last year. I found him to be personable, honest, articulate, helpful and in general a pleasure to work with. He is very experienced and offered us some excellent suggestions along the way. I'd recommend him to anyone in the area who is looking to buy or sell.
review by Rob Cohn
Douglas was great to work with and a key factor in my Manhattan co-op purchase being successful. At critical points in the process he showed excellent judgment and guidance regarding purchase price, negotiations, and getting approved by the co-op board. His optimism and realistic understanding of the market were important at every step. I recommend him highly.
review by Michael Gornbein
Doug is a consummate professional. He listened to our needs and answered all of our questions to the best of his ability and in a timely manner. Doug made it a point to keep us updated and informed on our apartment purchase. Doug was a pleasure to work with and we are happy with our decision to go with him. I would happily recommend Doug to others.
review by Brenda Galdames Darcy
Doug is a really terrific real estate broker and I have no hesitation recommending him. He is extremely personable, professional and patient. But most of all, he truly has integrity. In my dealings with him, he has always approached matters with my (and my wife's) best interests in mind.
review by Brian Harris
